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We interview every candidate, confirm their qualifications and certifications and then run a national and local criminal background check on every caregiver. We also provide insurance that covers each caregiver - up to $4 Million for negligence and up to $1 Million for theft.

We provide clients with a dedicated ServeWell Care Manager who matches seniors to the best caregiver, and works with the family to answer and question or schedule a service whenever they are needed. Our business model is that we enable families to directly hire a caregiver, so the caregiver only takes direction from the family. As a marketplace creator, we do not become a competing priority in giving directions to the caregiver, as often happens with agencies. We charge a fee of 20% on top of the fees paid to the caregiver. This is much lower than the typical 30-50% mark-up by agencies.

We believe our new approach to the marketplace – letting the families keep control of the caregiver relationship, providing outstanding tools to enable easy communication between the caregiver and the client, and ensuring that families will work with strongly vetted providers – will change how seniors are able to age-in- place.

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